What is the catch? How can be your rates so low?
Think of us as a buyer club. We are getting the rates at wholesale rate and pass on the savings to you.


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What is 6 seconds billing?

We break down the minutes to 6 second increments. For example, if your call lasts for 2 minutes and 20 seconds, we will round up the call to 2 minutes and 24 seconds (the end of the nearest 6 second). We do not bill or round up to the end of the minute!


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Why do you need my SSN?

For 2 reasons:

When you use our services, you are paying later. Since unpaid bills are not uncommon at all, we do have to check the credit background of our customers. The basic info for that is your SSN.

If you wish to make any changes to your account, we need a way to check who is calling. This is the reference we can easily ask for when you call.


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When am I going to get my bill?

Our billing cycle is from the 19th to the 18th of the next month. You will receive the bill for your calls after the 19th of the next month.


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What are the payment methods?

Check, Money Order, Visa, Mastercard and Amex cards.

Authorization form for CC payment.

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Are there any service charges?

If the monthly usage is more $10.00, there will be no extra charge.

Administration fee of $1.95 will be applied to all invoices under $10.00. (Net usage)

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What if I don't have any established credit history?

You have to send us a security deposit. The amount depends on your usage.

You may go to any bank, open an account and get a so called secured credit card. These secured credit cards start at $300. You have to deposit $300 to the bank for the $300 card. This way you are starting to build your credit as well. You may use your secured credit card to make the security deposit.

If you pay your security deposit by check, please make sure you use your phone number as reference and send to the following address:

Pannon Telecom,
PO Box 490, Agoura Hills, CA 91376